A multichannel approach means customers can contact you however they want—via email, Facebook, Twitter, or contact forms. Serdoo consolidates it all in your support inbox.
Serdoo’s artificial intelligence learns from users’ actions, saving them time later by suggesting pre-written replies and categories.
Let agents create their own folders to support the way they work and create pre-written replies for specific situations.
Personalize the look of the knowledge base with your company’s logo and branding.
Build out articles with any type of content that will best answer the question, including text, images, charts, GIFs, and video.
Get actionable insights from customers and continuously improve your content.
Harun Kursat Kofoglu Co-Founder & CEO
Eray Hangul Co-Founder & CTO
Duygu Yesim Customer Success
Arman Ozak UI & UX Designer
Want to talk? So do we!
Drop us a note, and we’ll aim to get back to you within 24 hours on business days.
222 West Merchandise Mart Plaza Suite 570
Chicago, IL 60654